Service Support
Lifetime support beyond machine delivery
RONGWIN supports overseas buyers with customization, installation guidance, technical training, spare parts, upgrades, and long-term communication.
Service commitment
Full lifecycle service for agents and metal processing plants.
RONGWIN provides one-stop metal equipment solutions, lifetime accessories support, and technical training so customers can operate and maintain their machinery with confidence.
Current warranty terms from profile
| Global warranty | 1 year |
| Core parts warranty | 3 years |
| Response | 24-hour response |
| Support | Multi-language support and lifetime service |
1Requirement analysis
2Solution design and quotation
3Customized production
4Testing and sampling videos
5Inspection and delivery reports
6Installation guidance and lifetime service